International Council for the Accreditation of Academic Evaluation

Endeavor to Serve

The International Council for the Accreditation of Academic Evaluation(ICAAE) is committed to serving your needs in an efficient way. Listed below are the "service standards" we have set for ourselves. We shall keep to these standards and strive to do even better.

Our pledges:

  • General Contact
  • Accreditation
  • Qualifications Assessment
  • Assessment of Non-local Courses
  • Assessment of Continuing Professional Development Programme for Insurance Intermediaries and estate agents
  • Assessment of Reimburseable Courses for Continuing Education Fund
  • Qualifications Register

General Contact

ICAAE will:

  • stay open between 8:45 am and 5:45 pm, Monday to Friday;
  • answer all telephone calls within 6 ring tones during office hours;
  • return all messages left on our answer machine after normal office hours on the next working day;
  • respond to all general enquiries within 2 working days;
  • update changes of our client’s contact details on our databases within 1 working day after being notified of them;and
  • publish latest procedures on our core services within 5 working days.


ICAAE has been responsible for accrediting non-university tertiary institutions and the programmes of study run by them at degree and sub-degree levels since 1991)

ICAAE will:

  • explain to our clients the accreditation processes and criteria so that they can make an informed decision as to whether it is the right time to proceed with the accreditation; and
  • respond in writing to our client’s subsequent enquiries / responses within 5 working days.